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I've recently bought rainbow six siege, but I accidentally linked to the wrong Ubisoft account. I haven't loaded into the actual game yet. When I logged out and tried logging on to my actual account, It says that there was a problem authenticating this product. Any fixes?
Hi there Genghis.. welcome to the forums!
When you see the message - "There was a problem authenticating the ownership of this product." This usually means the game is connected to either the wrong Steam account or the wrong Ubisoft account.
Do you have several Steam or Ubisoft accounts?
In order to help you find the correct one you would need to get in touch with us through our support channels as we are unable to ask you personal identifiable information over the forums.
You can contact us here through preivate message or our Ubisoft Support website -
Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/
Ubisoft Support Website (for email support or Live Chat) - https://support.ubisoft.com/en-gb/Cases/New
When you contact us please let us know the names of your Ubisoft accounts, any emails you have previously used and any Steam ID's which you have used with the game.