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When ever I load R6 it always says "User profile loading failed" I have tried tutorials and the support ticket you created (https://support.ubisoft.com/en-GB/Fa...Six-Siege-R6S/) but still I have no luck. This problem has been happening for 2-3 days now and I stopped playing hoping and update would fix it. Not sure what to do you that's why I am contacting Ubisoft itself.
Originally Posted by Fr3nchi32Hey there.
When ever I load R6 it always says "User profile loading failed" I have tried tutorials and the support ticket you created (https://support.ubisoft.com/en-GB/Fa...Six-Siege-R6S/) but still I have no luck. This problem has been happening for 2-3 days now and I stopped playing hoping and update would fix it. Not sure what to do you that's why I am contacting Ubisoft itself.
I'm sorry to hear that. Can I ask you to try the troubleshooting once more please? If the same issue occurs again after doing so please reach out to our support teams so we can create a support case for you and assist further. You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you.