Original Post — Direct link

Hello.
I just bought the game like 2 weeks ago and it keeps crashing mid-games for no known reason (PS5). I literally paid 50€ to unlock all characters and stuff. Nowhere I can find any reports or solutions on this. Not a single dev mentioning anything about it. What is happening? Where can I contact the support? Its just the most unfun thing, losing a game because it made you crash or even get a matchmaking penalty because it crashed you in the worst timing possible. If theres not a fix soonish I will request to get my money back and I wanna know where I can support them.

Please help me thank you.

over 2 years ago - Ubi-Karl - Direct link

Hey @Teke1337, thanks for getting in touch and sorry to hear about the issue you've had to deal with.

In relation to the issue itself, so that we could look into it further, may I double-check the following:

  1. At what time does your game crash? Did you notice whether there are any particular actions in-game or map, that may lead to crash occurring?
  2. What is the error message you receive when this happens?


In the meantime, I've had a closer look however didn't seem to find any similar reports, therefore if you haven't already, for troubleshooting purposes, give the following steps a go and see if it helps.

Keep us updated!