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Ever since the launch of crimson heist I have been getting a lot of glitches. I used to be able to instantly connect to ubi's servers and now I get an error saying I cant. I then have to do some stuff to try and reconnect. When I finish a match I sometimes get an error that says please wait synchronizing data and I cant get an alpha pack, renown, or progress towards the battle pass. Does anyone know how to fix this? I play on a standard Xbox 1.
Hey R6ViBeWolf, thanks for getting in touch and I am sorry to hear about the issues you've been dealing with.
First and foremost, in terms of 'Please wait, synchronizing data' message you receive - it's something that we're aware of and our development team is already investigating the matter further, however as far progression goes (renown/battle pass progress/MMR) - you should still receive this, however it may not appear immediately and you may have to restart your game for the content to appear. This is only a temporarily thing whilst our team is looking for a solution.
In terms of the error message you receive that prevents you from logging in to the game - would you be able to clarify what is the error message you receive? Also, is that something you experience regularly or is it a fairly rare case? Also, what is it that you do after and does it help you to connect or are you continuing to experience the issue?
Let us know!