Original Post — Direct link

i know the event came out a while ago but a lot of us myself included still havent recieved the Ash elf skin that we were promised. ive talked to support many times and shown proof that i met the requirements to recieve the Ash skin yet they keep telling me that i received an operator that id already owned and that theyre trying to fix it yet it shouldnt take them almost a year to fix or they could always just add the skin to players account that were ment to get it.

over 2 years ago - Ubi-Orion - Direct link

@hellbus-squa

Hey there.

All eligible players should now have received the Ash Elf bundle. As it has been some time since this event we are unable to investigate this issue further I'm afraid.