Original Post — Direct link

Banned because of server error

I got thrown out of the game because of a server error.
But then upon trying to re-enter the match i got banned for leaving yeah right leaving and getting kicked out are the same

I would like to get compensated for the MMR ,renown and experience that i have lost for the time that i have been banned unfairly 
And since there is an new esteem system for behavior i would like to get my old status back because that has also been downgraded unfairly

i tried submitting a case in support but it seems to be not working aswell

Kind regards ,

almost 2 years ago - Ubi-TheBerry - Direct link

Hello @MockOrb801

Thank you for reaching out, I'm sorry to hear you were disconnected in-game.

Do you find this happens often?

We do not have any facilities to amend a players; MMR / Ranking / Reputation Status, nor can we amend a player's Renown on the back of a disconnection or remove a temporary ban.

We can however look into any connection issues, if you're finding this to be a common occurrence.

Please do let us know if you need further support and what error messages / codes you do receive if this does happen often.

Thank you!