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Hey! my game crashed and I could not connect to the servers back (I sent a crash report) can I challenge the blocking of my account for 24 hours? I’m not guilty in this situation
Hey! my game crashed and I could not connect to the servers back (I sent a crash report) can I challenge the blocking of my account for 24 hours? I’m not guilty in this situation
@grix4n Hello there!
Sorry to hear that your game has crashed, and that you have received a penalty. Regrettably, Ubisoft Support is unable to assist with any temporary sanctions issued.
We can help you troubleshoot the crashes, however, to ensure this is less likely to happen in future. Please see our technical troubleshooting and connectivity troubleshooting guides for further assistance with RS6.
Please let us know if you have any other questions, and we'd be happy to help.