Original Post — Direct link
hi, bought rainbow but when i look at my library, both is not there. supposely it will be there but it wast. hopefully can help to solve this matter. tq
over 4 years ago - Ubi-Karl - Direct link
Hey adxmkun,

Thanks for reaching out to us, welcome to forums and I am sorry to hear about the issue you're having.

Could you advise whether it was purchased from Ubisoft Store and also, did you purchase/activate it on the account you're contacting from?