Original Post — Direct link

if i start the game with speakers and i want to change to headphones, the audio will disappear, but voice chat will work fine.
If i test headset during this bug (with some video for example) audio will work just fine.
i have tried almost everything: file scanning - audio mixer - unistaling the game - windows mode.

i post my spec below:

Windows 11 with realtek audio console for some adjustments; and Steam streaming microphone and speakers are disabled

over 1 year ago - Ubi-Perseids - Direct link

@andreagimmo98 Hello! Welcome to Discussions!

Thanks for letting us know that you're having this issue with the audio missing when you switch to headphones, and I apologize for any inconvenience it has caused. Please give the steps in our guide here a try if you haven't yet. After that, please go through the troubleshooting in our FAQ here. Definitely make sure the default audio device is correct after you make the switch. Here is how to check that. If the issue persists after trying those, please answer the questions below.

  • Has this happened before, or did it recently start happening?
  • Are you able to try a different headset (or earbuds) to see if this same issue occurs?
  • Do you notice that this also happens if you switch from headphones to speakers mid-game?
  • Does this happen every time you change to headphones or only sometimes?


These questions will help us understand the issue a bit better and see what else we can do to help. Thank you!