[2020] Steam launch failed

Hey BadSpider1!

Thanks for reaching out to us and I am sorry to hear about the issue you ran into.

To find out more about the issue you're dealing with, have a look at the following article.

Essentially, the reason you're receiving this error message is because you're connecting to the wrong Uplay account. To have this resolved, you need to make sure you are connecting to the right one and error will no longer appear.

Should you still experience difficulties with this, let us know!

Originally Posted by BadSpider1
I played on this account multiple times lmao

When you launched your game for the very first time, you were asked to permanently link it to one of the Ubisoft accounts.

If you're unable to locate the account you have it linked to, we will be happy to look into this for you, however as it will involve discussing your account related details, we will need to ask you to reach out to us via one of the following channels:

1. Support website
2. Facebook
3. Twitter