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Hi so I have had this issue for more than three years now and I can't seem to find a solution. What happens is that when i play RS6 online multiplayer games i can randomly get kicked out of the game displaying me an error code (4-0xfff0bdc0) and it just says that Ive been removed from the match on my end while on my friends end it says ive been kicked by Battle Eye. I don't really know what to do and since this problem has cost me a multitude of games and given me alot of bans I get more and more discouraged to actually play the game. I've tried all the troubleshooting "fixes" that your website has provided me with and ive been on multiple of online forums to try to find a fix. Is there anything you could do to help me.
Originally Posted by eldoradonachosHey there.
Hi so I have had this issue for more than three years now and I can't seem to find a solution. What happens is that when i play RS6 online multiplayer games i can randomly get kicked out of the game displaying me an error code (4-0xfff0bdc0) and it just says that Ive been removed from the match on my end while on my friends end it says ive been kicked by Battle Eye. I don't really know what to do and since this problem has cost me a multitude of games and given me alot of bans I get more and more discouraged to actually play the game. I've tried all the troubleshooting "fixes" that your website has provided me with and ive been on multiple of online forums to try to find a fix. Is there anything you could do to help me.
I'm sorry to hear about this issue, especially given it's been bothering you for such a long period of time.
If you've performed each step of our connectivity troubleshooting can I ask you to create a support case and attach to that case images of the port forwarding configuration on your router we can look to investigate this further for you.
You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you. Thanks!