Original Post — Direct link
Meu amigo me comprou como presente na steam o R6 para jogarmos juntos, baixei o jogo para testar, mas quando abro ele após a tela azul de aviso sobre epilepsia ele me manda a cutscene inicial e independente se eu pulo ela ou a assisto ao final o jogo crasha e fecha instantaneamente, ele não da nenhum aviso de crash ou erro e já não sei o que posso fazer.

Meu Computador:

Dell Inspiron 15

Intel i7-8565U CPU @ 1.80GHz
12 GB RAM
Placa de vídeo integrada Intel UHD Graphics 620
2 Terá de HD
Sistema Operacional 64x bits

Apesar da baixa placa de vídeo era esperado que o jogo pelo menos abrisse, alguém imagina o que pode ser esse problema
about 3 years ago - Ubi-Karl - Direct link
Hey JB_Anima, thanks for getting in touch and welcome to forums!

I am afraid that our team can currently only provide support in English language in these forums, therefore if you are able to translate your query, we will be more than happy to help.

Alternatively, if you prefer to contact us in your native language instead, can you visit our support website and submit a support ticket, where a member of our team will get back to you accordingly!
about 3 years ago - Ubi-Karl - Direct link
Thanks for your translation there and I can now understand what the problem is.

After having a closer look at the specs you've provided, it seems that both your processor and graphics card are under minimum system requirements, which means that this is very likely to be the reason why you're unable to load the game, however regardless, in order to see whether there's a possibility to play it somehow, I'd suggest to try the following:

1. You are able to launch the game in DX or Vulkan API, so if it doesn't work with one, you may try using another one, just to see if problem remains. In the game folder, you will be able to locate both launcher applications in case if you're unsure where to find it
2. Additionally, try completing steps outlined in the following article, which will eliminate majority of the technical related issues like this one

Please do note that if you do continue to experience difficulties with launching the game, I am afraid that we may not necessarily be able to reach a resolution in this particular instance.

Should you have any questions, let us know!