[2020] [Crash/Freeze]Game Crashes after Neon Dawn update:

Original Post — Direct link

I've tried to load some Terrorist Hunt matches, to test out the "Skyscraper" update and see what was done with it. However, the game now crashes every time it goes into the loading up screen for a TH match. Whether it's Extract Hostage, Elimination, or Defend Hostage. The game totally fails and kicks you out to the desktop. And it's not just for the Skyscraper map. No matter which map you pick, it's the same result.

What's going on here?

I play on PC, through Steam. Running the most current version of Windows.

almost 4 years ago - Ubi-TheBerry - Direct link

Hey there guys,

Sorry to see you're having issues.

I highly suggest following Slyrr7's advice and verifying your game files to see if there are any changes

Please also give the steps in our guide a try.

Thank you!

almost 4 years ago - Ubi-TheBerry - Direct link

Originally Posted by ScatDazzle
HI there, im having issues with my siege, I am able to get into matches fine but am only able to complete 1 casual match, but the game will crash back to desktop with a crash report submitter but no crash information midway through the second (about 20- 30min in the game), i am able to recreate the issue on both vulcan and direct x. Does anyone know what might be causing this, the issue only started after the latest minor update. I have also tried verifying multiple times and also have completely reinstalled. I dont think me PC is the issue as the game was working fine till about a week and a half ago and nothing has changed on my system since then.

System is:
Windows 10 home 64bit
Ryzen 5 2600
Radeon rx 5700xt (latest drivers 20.12.1)
32gb 3200mhz Ram

Any help will be greatly appreciated as i am currently unable to play consistently with my friends cause i keep crashing out of the game.

Hello there ScatDazzle,

Welcome to the Forums, sorry to see you're having issues!

If you've already completed all of the above troubleshooting steps, please open a case on our Support Site and send over your system files.

DxDiag

Msinfo

You can also reach us on Facebook and Twitter

We'd be more than happy to take a closer look!

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