Original Post — Direct link

REPORTING OTHER PLAYERS


For any players you have encountered that demonstrated the following >

  • Toxicity
  • Harassment via Text / Voice Chat
  • Cheating / Bot Farming


We encourage you to use the 'Report A Player' tool in-game, as this gives us all the necessary information about this incident we require, such as the date and time of the event and the player's name and location.

Please see our guide on how to report a player in-game here > https://www.ubisoft.com/en-us/help/article/000062991


REPORTING PLAYERS FOR USING DDOS


If you have played a match which you believe to have been DDoS'd, or where the lobby was frozen maliciously, please report this to us privately using the following channels >

Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/
Ubisoft Email/Live Chat Support - https://www.ubisoft.com/en-gb/help/contact

When you contact us about DDoS or lobby freezing, please make sure to please include as much of the following information as possible to help us investigate these attacks >

  • What platform were you playing on?
  • The exact time and date of when this happened
  • Players' names you are reporting / Were they playing in a clan/group?
  • Any video clips of the match showing what happened before the disconnection or a Leaderboard image showing who was disconnected
  • Your Ubisoft ID


This information will be passed on to our Siege Security team to investigate.

Please Note: Please make sure not to post player names in a thread, this goes against our forums rules, and naming and shaming posts will be removed.

about 3 years ago - Ubi-Milky - Direct link
Hello everyone, thank you for visiting this post about how to report other players in the game.

For any players you have encountered that demonstrated -

  • Toxicity
  • Harassment via Text / Voice Chat
  • Cheating

We encourage you use the 'Report A Player' function in the game, as this gives us all the necessary information about this incident we require such as, date and time of the event and the players name and location.

If you however, have experienced a DDoS or lobby freeze, the R6 dev team is fully aware of the recent increase of these reports and we encourage you to contact us via these channels -

Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/
Ubisoft Support website - https://support.ubisoft.com/en-gb/Cases/new

When you contact us about DDoS or lobby freezing please make sure to specify you are reporting a DDoS / Hacker and please include the following information -

  • What platform were you playing on
  • The exact date, time and time zone of when this happened
  • Players name you are reporting / Were they playing in a clan / group?
  • Any video clips of the match showing what happened before the disconnection or a Leaderboard image showing who was disconnected
  • Your Ubisoft ID

Once you can provide us with all of this information, we will be able to locate these types of players more easily and with the evidence provided we can pass this onto our Siege Security team, which can lead to a permanent ban on the players account.

NOTE: Please make sure to never post player names in a thread, we never name or shame other players in the forums, this goes against our forums rules and naming and shaming posts will be removed.
almost 2 years ago - Ubi-Mark. - Direct link

Hello @l0k1-01,

Thank you for sharing this and I'm sorry to hear that you encountered toxic players.

In this case, we would strongly encourage you to use the in-game 'Report a Player' tool, so our teams can investigate it further for you.

Many thanks and if you have any additional questions, please let us know.