[2021] [Gameplay]Bans

Originally Posted by londonramsey_26
How long does it take until abandonment sanctions reset to 30 mins. I’ve gotten banned on multiple occasions where I’ve lost power, been disconnected, DDOS, and whatever else. I just want to know if they reset. Yes or no ?

Hey londonramsey_26, thanks for reaching out!

If you have left the match and did not reconnect before it's concluded, abandonment penalty will be issued by the server side. In case if it happens on multiple instances, the suspension will be for a prolonged period of time and I am afraid it does not reset, therefore we would strongly recommend to try and avoid such instances in the future.

If you do wish to tackle the difficulties you're facing that causes this to happen or if you have any other queries, let us know and we will be more than happy to look into it for you.

Originally Posted by ELITEKUSH358
I was banned for 2 days after my phone died. I use hotspot to play the game and today my phone died and when I tried to reconnect it said I was banned. I was banned for 2 hours yesterday, not gonna lie got upset and left unranked early. And now it think I left on purpose today but I really didn’t, just forgot to plug my phone in bc I was gaming with my brother. I know the Ubisoft support section says temporary bans won’t be lifted but is there anyway to resolve this? Siege is the only game my and my brother play together and not being able to play for 2 days bc I forgot to plug in my phone sucks to think about. This happened on my account TintedWhiteGuy6

Hey ELITEKUSH358, thanks for getting in touch, welcome to forums and sorry to hear about this, as I fully appreciate how frustrating it can be to be in such position.

I am afraid that regardless of the circumstances that have led to it, our Support team are unable to overturn temporary suspension and are only able to review it if the ban is permanent.

Going forward, I would strongly recommend to look at ways to reduce the possibility of happening this again by making sure that your phone is fully charged up, as it may result in even longer suspension than now.

Apologies if this may have not been the outcome you have anticipated and if you have any further questions, let us know!