[2022] Game Missing after Account Linking

Hi there @unterberg123, thanks for reaching out! Authentication and ownership errors such as this are typically caused when a player is using the incorrect account. However, once we locate both of your accounts, this type of problem is fairly easy to resolve!

With that said, due to security reasons, account and linking problems need to be addressed through private channels. If you haven't yet, please log in to our website and create a new support case for this issue. To save time, you can also include the following with your support case to expedite the process:

• A screenshot of your proof of purchase
• Launcher log files from your PC
• For good measure you can also link this thread in your case description

Once received, an agent from our support team will be able to review everything and follow up with you directly.