Original Post — Direct link
Hi,

I tried playing some Rainbow with a friend only to find out that none of my friends show as being online. They all appear offline. I logged into the website and on there 3 friends appeared online. but going back to the Ubisoft Connect launcher they appeared offline. Because of this I'm not able to invite him into my squad and he can't invite me either. Also yesterday I still saw my friends online.

I tried the following:

Restarting PC
Closing Ubisoft Connect with task manager
Reinstalling Ubisoft Connect
Starting Ubisoft Connect as administrator
Removing my friend and adding him back (done this numerous times being just in the launcher, being in-game etc.)
Even restarted my router
Tried multiple things that I found searching on google that helped for others, like adding him into a group and inviting him trough that group which didn't help either.

Thank you in advance,

-IDB
over 3 years ago - Ubi-Milky - Direct link
Hi everyone, this was recently reported as fixed as of yesterday I believe, I am sorry to hear this is not the case for you.

Can you all please try reinstalling Ubisoft Connect from this link first -
https://ubisoftconnect.com/

If reinstalling does not fix the issue with your friends displaying in game, are you able to send us your launcher logs through our Support Website so we can investigate this for you?

You can find out where to find your launcher logs here -
https://forums.ubisoft.com/showthread.php/2284423

Please attach your launcher logs to a new case here -
https://support.ubisoft.com/en-GB/Cases/New