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I have already bought it, but now it became unpurchased and needs to be repurchased, my transaction and reward records are still on the server, I am very reluctant to buy it again! please help! how can i fix the problem
I have already bought it, but now it became unpurchased and needs to be repurchased, my transaction and reward records are still on the server, I am very reluctant to buy it again! please help! how can i fix the problem
@big_potato_boy Hi there,
Sorry to hear your game has disappeared from the library. As this is an account related issue, you can reach out for help on our support page here:
https://www.ubisoft.com/help
Thank you!