devtrackers.gg
Hi, this problem has been occurring for months now, when I go to start the game I see a black screen and after 1/2 minutes I get the crash message. The pc meets the minimum requirements and I have already tried the various recommended steps to solve.
Hello Gunshx., thank you for informing me of your black screen crash on launch.
For the crashes you are experiencing, I would recommend the following steps in addition to the troubleshooting steps you have already tried -
- Run the game as administrator via the game's .exe file using the files properties option
- Update the Ubisoft Connect game launcher/download latest version if previously using Uplay - https://ubisoftconnect.com/en-GB/
- Update GPU drivers and Windows OS to latest version (Windows 10 update currently Update 2009 build 20H2)
- Install game to another Hard Drive or SSD drive preferably, if available. Also try installing the game on the same hard drive as your Windows OS.
- Verify the game files to fix any corrupt or missing files
- Disable all background software in Task Manager and try a clean boot/restart of PC
- Make sure the game is whitelisted as not a threat in your anti-virus software
- Run in safe mode when installing
- Delete any temporary files by doing a search for the %TEMP% folder
- Check NAT type and connectivity settings
- Do a System File Check (SFC) for any corrupted system files and a CHKDSK for any corrupted hard drives
This support article should explain how to perform some of these solutions -
https://support.ubisoft.com/en-GB/Article/000061047
Please let me know if you need any help with the steps above and I will happily explain further.