Original Post — Direct link
I appear offline to my friends and they appear offline to me. I cant play with anyone because they all appear offline and i've tried removing them and adding them again but it still doesn't work. Can anyone Help??
almost 4 years ago - Ubi-Raziel - Direct link
Originally Posted by Hydrated999
I appear offline to my friends and they appear offline to me. I cant play with anyone because they all appear offline and i've tried removing them and adding them again but it still doesn't work. Can anyone Help??
Hello, sorry to hear you have been affected by this issue.

We have noticed an increase of similar reports from other players as of late. Our Ubisoft Connect team are currently investigating why this is happening, I'm sorry for the inconvenience.

Would you be happy to provide your Ubisoft Connect launcher logs? Either a direct link would be fine, or they could be added to a support case.

Here you go: https://support.ubisoft.com/Article/000065542/

Thank you!
almost 4 years ago - Ubi-Raziel - Direct link
Hello again,

I'd also like to suggest launching Ubisoft Connect as administrator. We received word that this has worked for some players.

This support article explains how: https://support.ubisoft.com/Article/000060505/