Original Post — Direct link

This game I had entered into looked od, the banner were gray the scoreboards read 10 - 10 and I could not see any gamer tags. the game seemed to work but not without flaws in basic mechanics e.g. not being able to properly select operators. Every member of this match reported the same issue. Not sure how this happened and I will report again if the problem continues into other game. But it's worth looking into. If you need more details from me about this game I will likely respond between 24-48 hours.

Cheers,
roasted

about 2 years ago - Ubi-Mark. - Direct link

Hello @roastedturky420,

Thanks for reaching out and I'm sorry to hear about your experience.

This sounds a bit strange, to be honest - can I kindly ask you on what platform are you currently playing? Additionally, can you please provide us with a short video of this occurrence, so we can investigate it further?

Many thanks and if you have any additional questions, please let us know.

about 2 years ago - Ubi-Mark. - Direct link

Hello @roastedturky420,

Thanks for reaching out and I'm sorry to hear about your experience.

This sounds a bit strange, to be honest - can I kindly ask you on what platform are you currently playing? Additionally, can you please provide us with a short video of this occurrence, so we can investigate it further?

Many thanks and if you have any additional questions, please let us know.

about 2 years ago - Ubi-Milky - Direct link

Hello @Ifylas thank you very much for this screenshot.

I have seen some players post similar but in different threads, before I report this, in case this is caused by a corrupted game file, can you please verify your game files and try to repair them to see if this can fix this visual issue?

If you play on PC >>
Steam verify > https://help.steampowered.com/en/faqs/view/6AD7-820D-8BE5-E51F
Ubisoft Connect verify > https://www.ubisoft.com/help?article=000061966