Original Post — Direct link

I still haven't received my welcome pack, tried everything but no success so far.

about 2 years ago - ubi-smash - Direct link

Hey there @kullza123! Thanks for reaching out to us here, and welcome to the forums! Sorry to hear that you are having some trouble accessing your Year 7 Welcome Pack content. I also see that you have submitted a support ticket with us previously. While we are currently looking into similar reports of this behavior, I have shared this information with the Dev Team and provided your ticket to our internal team to review this further moving forward. So please keep a watch out for your ticket for further updates. You can view your support ticket on your account page here. Thank you for bearing with us in the meantime, and if you have any questions, please let us know!