[2020] I got a 2 hour suspension when I got disconnected from the game

Hey sickdrawn,

Thanks for reaching out and I am sorry to hear about the issue you've been dealing with.

I can confirm that this has been passed along to our development team for further review.

Please make sure not to leave any ongoing games, as the sanction could be triggered once the game that was left has finished.

Additionally, if you do happen to encounter disconnections on frequent basis, try completing steps outlined in the following article, as it will allow you to establish better connection to game servers.

Should you have any questions, let us know!