Original Post — Direct link
The game keeps crashing when I join ranked games, it started to act like this few days ago for no reasons, I've also updated the video card driver but nothing has changed, I've also tried to "verify game files" and again nothing has changed, now another crash happened for the 3rd time and I got 2 hours suspension, UBISOFT I'm tired to get suspended for problems not under my responsability.
If I join casual match then it works smoothly, only ranked crashes, this has totally no sense at all.

Please remove my suspension status as I'm not a leaver and please fix this ridicolous problem.

Regards.
over 4 years ago - Ubi-Viral - Direct link
Originally Posted by mr.deadhead83
Ubisoft if you don't remove my suspension I can't try to fix the problem and make tests. I can't make 1 test every 24hours, I will never fix this.
Hey, mr.deadhead83!

Welcome to the forums and I am sorry to hear of the issue you have been getting. I am afraid we do not have the ability to remove temporary bans. Once the ban is over can we please ask you to try the following in regard to your crashing issue:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

UPLAY
EPIC GAMES LAUNCHER
STEAM

Disable Background Applications.

Make sure your OPERATING SYSTEM is UP TO DATE.

Reinstall Uplay.

Update your GPU Drivers:

AMD
NVIDIA

Should the issues persist after completing the above steps, please GET IN TOUCH, attaching DXDIAG and MSINFO reports to your SUPPORT CASE.

Thank you.