almost 4 years ago - Ubi-Milky - Direct link
Hello SaeeEEEE20, welcome to the forums.

For any issues related to perma bans and temporary bans, we ask players to contact us through our support channels where we can verify your account and give more information.

Please visit our support site here, to log in and create a case to look into this -
https://support.ubisoft.com/en-gb/Cases/new

Or if Ubisoft Support site is unavailable for any reason, please reach out to us through DMs at our Social Media pages -

Facebook Support - https://www.facebook.com/UbisoftSupportUK/

OR

Twitter Support - https://twitter.com/UbisoftSupport

Thank you.
almost 4 years ago - Ubi-Milky - Direct link
Hello everyone,

For any issues related to permanent bans and temporary bans, we ask players to contact us through our support channels where we can verify your account and then give you more information.

In some cases players will be able to appeal permanent bans through support, but please note this can only done once. If the appeal is denied, we will not lift the ban.

As for temporary bans, these are given automatically by the game. Support are unable to lift these bans and we advise you to wait the allotted time until you can play again and the temporary ban is over.

Please visit our support site here, to log in and create a case to look into this -
https://support.ubisoft.com/en-gb/Cases/new

Or if Ubisoft Support site is unavailable for any reason, please reach out to us through DMs at our Social Media pages -

Facebook Support - https://www.facebook.com/UbisoftSupportUK/

OR

Twitter Support - https://twitter.com/UbisoftSupport

Thank you.