Original Post — Direct link

My graphics driver seem to have bugs (what a surprise!), display blanks in midst of action and fans start going like there is no tomorrow. Only way to stop this is to reboot machine. This does not happen often but still sometimes it may happen during match. I get penalty for this as game considers this me quitting the game. I cannot get back to the game after reboot, instead I am punished to not be able to join for 1 hour. Would it be possible to bring back the ability to rejoin the match?

almost 2 years ago - Ubi-Auron - Direct link

Hey @lemody and thanks for reaching out!

I'm sorry to hear that you're experiencing technical difficulties while playing. Unfortunately, we are unable to lift or shorten temporary bans in the game as they are handled by an automated system.

In the meantime, I would suggest completing all the steps in our technical troubleshooting guide - it will help to minimise any errors and hopefully make the crashes less common 😊