Original Post — Direct link

Hello everyone, this morning I was hoping to load into Rainbow Six Siege and see that my Xbox account had merged with my newer PC account in the new cross progression update. I was surprised to see that none of my Xbox account’s previously owned weapon skins, operators, renown, or levels had transferred over to my PC account. While the two Ubisoft accounts were under two different emails, I went to my Xbox account’s Ubisoft Connect and unlinked the account from my console, and proceeded to Link it to my PC account. I have restarted the game along with my entire PC a couple of times and am still not receiving any of the cross-progression material.

Does anyone know what might be causing the problem, or how I could fix it? Thank you.

almost 2 years ago - Ubi-Havoc - Direct link

Hey everyone, thanks for reaching out to report this happening. I have merged a few threads here to help get this addressed ASAP.

@Slim-PP @KeremBTW @thebruhbruhhh @AchrafAkemi @three-_ could you please use our Account Management website to doublecheck that your desired accounts are successfully linked?

If everything is correctly linked please update this thread as this is an issue that has been reported to our game team. (This also goes to anyone new to thread I haven't tagged yet 👍 ).

I am marking Ubi-Boost's post as the correct answer for visibility, and please rest assured we can pass along your reports to the team to help aid in their investigation.

almost 2 years ago - Ubi-Havoc - Direct link

PS: @doppio2diavolo @BigIdot96024 @invictogg I have gone ahead and shared your info with the teams to be looked into! If you have an open support ticket with our teams I greatly appreciate your patience and please keep an eye out on your open cases for any updates. For news on issues being investigated by the teams as a whole we have the News & Announcements here, or if Twitter is more your style you can watch the thread here for known issues following Year 7 Season 4.

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almost 2 years ago - Ubi-Mark. - Direct link

Hello everyone,

Thank you for your updates and I'm sorry to hear about your experience.

I can see that this issue is currently being investigated and as soon as we have an update, we will let everyone know through the patch notes and these forums.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.