Original Post — Direct link
I was in a ranked game with my mates it was 2-1 to the enemy, during the phase where we pick operators everyone was removed from the lobby and given a ban and mmr loss. I just want to know if I can get my mmr back or to notify that this is a problem.
over 3 years ago - UbiKoality - Direct link
Hi C0nC0n123! My apologies for this inconvenience. Support is not able to revert abandonment penalties or restore lost ranked points, unfortunately. However, I can certainly get this reported for you! Do you believe any players in the match were solely responsible for this happening? Were you able to get any videos or screenshots?
over 3 years ago - UbiKoality - Direct link
I agree, C0nC0n123! This is completely unfair to you, your friends, and our other players. I appreciate this information! In the future, please do not hesitate to grab some screenshots, videos, and the username(s) of the player(s) responsible. You can send this information in a message to our team on Facebook, Twitter or in a case at support.ubi.com. They would be glad to get your report filed with the correct department!