[2020] Epic Games Error

Originally Posted by Kapana_
i bought Rainbow six siege Deluxe edition on Epic Games Store but when i launch game it asks me for Code When i Type code it says : "This CD key or Activation code is already active on this account. Please visit your games library to acces your games. when i go to library and click on game it says same error again someone help.

Hello Kapana_,

I've moved your thread to the relevant Forum for Rainbow Six Siege so this will be seen.

To hopefully resolve this; please, navigate to the Ubisoft Game Launcher cache folder, by default located here:
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache

Do note, that the Uplay client must be fully shut down at this point and not running in the background.

Open the cache folder and move the "ownership" folder to a safe location.
Once you have backed up that folder, delete the "cache" folder.

After deleting the cache folder, please verify the game files within Epic:
- Open Epic
- Navigate to the game in your Library and click the cog icon.
-click the Verify button once the drop down menu appears.
- After verification, the launch option appears again.

If verification is not available within Epic, please install the game files in Uplay. If you need to verify the files after installation, you can do this via the following:-

- In Uplay, click on Games tab at the top of the window
- On the next screen, hover over the game tile. This will make a little arrow appear at the bottom right of the tile
- Click on this arrow to make a drop-down menu appear, then click on Verify files

When this has been completed, try launching the game again.

Let us know if the issue persists after trying these steps!