Original Post — Direct link

Hii

For the past 3 days I'm not able to play R6S. I can launch the game, but once I get to the main menu, a pop-up message appears with the error code mentioned in the title - 10-0x00000000 (I hope I'm writing it correctly and haven't left any 0's out lol). I can dismiss this pop-up but I can't access anything in the game, it seems as if I'm offline (and I've double checked this).

I have checked my internet connection (including turning it on and off), changed wireless and wired connections, restarted and shut down the computer. Nothing helps.
I don't want to reinstall the game 😥


Please help

about 1 year ago - Ubi-Poseidon - Direct link

Hello @hakanr339b @Tentorium1. I am sorry to hear that you are having trouble accessing the services for Rainbow Six Siege. I would advise trying the following troubleshooting, and let us know if the issue persists.

about 1 year ago - UbiMark - Direct link
Hello DOMIKA,

Thanks for reaching out and I'm sorry to hear that you are unable to connect.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support