Ubi-Poseidon

Ubi-Poseidon


24 Mar

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

@Lil_Dozie Hey there, we are sorry to hear that you are having trouble receiving the rewards for playing the games. Are you able to provide a screenshot showing the rewards being unlocked and claimed through Ubisoft Connect? To address the crashing with Ghost Recon, if you have the game through Steam or ...

Read more
Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

@L-W_Don Gotcha, thank you for the information. With the website not loading, do you find any error messages, or does the webpage infinitely load?

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

@Prcinka02 Hello, and welcome to the discussions. I am sorry to hear that you are having trouble getting your password reset email. To better assist you, please reach out to us on our support page and create a support ticket.

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

@OndrejSuperman I am sorry to hear that you are experiencing infinite loading when trying to access R6Fix. Are you still experiencing this error when loading into the webpage? If you are, can you provide an image of the error message that you are receiving?


23 Mar

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

@Dracopion Hello and welcome to the discussions. You can find out what you can have cross-progression on through the following link.


14 Mar

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

@Luiza-PD Hello and welcome to the discussions. I am sorry to hear that you are having trouble making purchases. I would recommend allowing up to 48 hours from the last purchase to process before attempting another purchase. Should the issue persist, reach back out to us, and we will look into this further.

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

@JAC_OBWasH3RE Thank you for the update, and I apologize for any confusion that this has caused. At this time, there is only crossplay between PlayStation and Xbox platforms.

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

@iGorillah I am sorry to hear that you are experiencing crashes when you start rounds of Deathmatch. This is a known issue that we are looking into, however there is no estimated timeframe on a fix. I apologize for any inconvenience that this has caused.

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

@UndeadSpys Hello and welcome to the discussions. I am sorry to hear that you are experiencing this in Rainbow Six Siege. I would advise the following troubleshooting, and if the issue persists, please provide a video of what you are experiencing with the sky glitching.

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

Hello @hakanr339b @Tentorium1. I am sorry to hear that you are having trouble accessing the services for Rainbow Six Siege. I would advise trying the following ...

Read more

13 Mar

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

@Jao-Pe Thank you for the update. In order to better assist you, please create a support ticket in order for us to look into this further for you.

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

@d1ablo-RAIK Hello and welcome to the discussions. I am sorry to hear that you are experiencing crashes upon launch. I would recommend trying the following troubleshooting, and let me know if the issue persists.

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

@sqxl Thank you for the update. If live chat is disabled for you, then you can reach out to us via the other methods that Ubi-Froggard has mentioned, or there should be an option to submit the case without starting a chat. Once the information is sent out, we will be able to look into this further.

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

@nogebs @jgflrs Thank you for the updates. We are currently experiencing a high volume of contacts, and are getting to everyone as soon as possible. I apologize for any inconvenience that this has caused.

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

@SpanishInq-NU Thank you for the information and I am sorry to hear that you are still experiencing this issue. Does this persist when you attempt the following troubleshooting?

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

@lethargicsauce I am sorry to hear that you are experiencing long load times when playing a match of Rainbow Six Siege. How often does this occur, and does the issue persist after trying the following troubleshooting?

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

@ThatGuy_Seido Hello, and welcome to the discussions. I am sorry to hear that your game is crashing when you pick the new operator. Are you launching any specific game mode when the crash occurs? Also, how often does the crashing occur?


08 Mar

Comment

Hello @hpoonis2010. To better assist you with your question, what game are you referring to in regards to the inventory and stash?


07 Mar

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

@rnotumbo Hello, and welcome to the discussions. To better assist you with your username change, please create a support ticket, and we will happily look into this further.

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

@Raatoz Hello, and welcome to the discussions. I am sorry to hear that you are running into an authentication error when trying to launch Rainbow Six Siege. In order to better assist you, please create a support ticket, and we would be able to look into ...

Read more



Other sites