Ubi-Poseidon

@Lil_Dozie Hey there, we are sorry to hear that you are having trouble receiving the rewards for playing the games. Are you able to provide a screenshot showing the rewards being unlocked and claimed through Ubisoft Connect? To address the crashing with Ghost Recon, if you have the game through Steam or ...

@L-W_Don Gotcha, thank you for the information. With the website not loading, do you find any error messages, or does the webpage infinitely load?

@Prcinka02 Hello, and welcome to the discussions. I am sorry to hear that you are having trouble getting your password reset email. To better assist you, please reach out to us on our support page and create a support ticket.

@OndrejSuperman I am sorry to hear that you are experiencing infinite loading when trying to access R6Fix. Are you still experiencing this error when loading into the webpage? If you are, can you provide an image of the error message that you are receiving?

@Dracopion Hello and welcome to the discussions. You can find out what you can have cross-progression on through the following link.

@Luiza-PD Hello and welcome to the discussions. I am sorry to hear that you are having trouble making purchases. I would recommend allowing up to 48 hours from the last purchase to process before attempting another purchase. Should the issue persist, reach back out to us, and we will look into this further.

@JAC_OBWasH3RE Thank you for the update, and I apologize for any confusion that this has caused. At this time, there is only crossplay between PlayStation and Xbox platforms.

@iGorillah I am sorry to hear that you are experiencing crashes when you start rounds of Deathmatch. This is a known issue that we are looking into, however there is no estimated timeframe on a fix. I apologize for any inconvenience that this has caused.

@UndeadSpys Hello and welcome to the discussions. I am sorry to hear that you are experiencing this in Rainbow Six Siege. I would advise the following troubleshooting, and if the issue persists, please provide a video of what you are experiencing with the sky glitching.

Hello @hakanr339b @Tentorium1. I am sorry to hear that you are having trouble accessing the services for Rainbow Six Siege. I would advise trying the following ...

@Jao-Pe Thank you for the update. In order to better assist you, please create a support ticket in order for us to look into this further for you.

@d1ablo-RAIK Hello and welcome to the discussions. I am sorry to hear that you are experiencing crashes upon launch. I would recommend trying the following troubleshooting, and let me know if the issue persists.

@sqxl Thank you for the update. If live chat is disabled for you, then you can reach out to us via the other methods that Ubi-Froggard has mentioned, or there should be an option to submit the case without starting a chat. Once the information is sent out, we will be able to look into this further.

@nogebs @jgflrs Thank you for the updates. We are currently experiencing a high volume of contacts, and are getting to everyone as soon as possible. I apologize for any inconvenience that this has caused.

@SpanishInq-NU Thank you for the information and I am sorry to hear that you are still experiencing this issue. Does this persist when you attempt the following troubleshooting?

@lethargicsauce I am sorry to hear that you are experiencing long load times when playing a match of Rainbow Six Siege. How often does this occur, and does the issue persist after trying the following troubleshooting?

@ThatGuy_Seido Hello, and welcome to the discussions. I am sorry to hear that your game is crashing when you pick the new operator. Are you launching any specific game mode when the crash occurs? Also, how often does the crashing occur?

@rnotumbo Hello, and welcome to the discussions. To better assist you with your username change, please create a support ticket, and we will happily look into this further.

@Raatoz Hello, and welcome to the discussions. I am sorry to hear that you are running into an authentication error when trying to launch Rainbow Six Siege. In order to better assist you, please create a support ticket, and we would be able to look into ...