[2020] Top issues and community concerns

Hey Xcel!
Firstly I'd like to point out that, as mentioned in the first part of our blog there, the list doesn't include absolutely everything we are working on. We are definitely still listening and taking feedback, but it is important to note that we are looking at the heaviest hitting issues that address the community as a whole, and when taking feedback we found that cheating, DDOS, lobby freezes, and match cancellations were things the community wanted information about, and so those are the things we chose to highlight.

I just wanted to add about smurfing specifically: Smurfing is a complex issue, which I have talked about numerous times on different threads. There are a lot of risks to address when trying to devise a plan to address smurfing. We specifically mentioned that the daily level XP cap is specifically to help prevent Ranked less accessible to smurf accounts in our blog post. This is obviously a small step in the right direction, but we would like to see the outcome of the change and how it impacts the growth of smurfing.

Originally Posted by Grimsdottirr
A Daily Level Cap. How about just raise the required level from 30 to 50 for ranked. Thats when the new comer playlist finishes.

To quote our article
"INCREASED RANKED + CHAMPION RANK REQUIREMENTS
Description: Increase Ranked and Champion Rank requirements.

Objective: Increase the barrier to access for illegitimate accounts to both Ranked and Champion rank to promote a better Ranked environment and a clean Champion leaderboard.

Status: (Target: Y5S2) We will have more specifics on the new requirements closer to S2"

So we do plan on increasing the barrier for ranked