Original Post — Direct link

I have been waiting for one week to get support in my case but litteraly nothing ,
Long story short i launched rainbow six siege on a new steam but forgot my old ubisoft account opened so the wrong accounts got linked , can i get some help ? anyone been here before ?

over 1 year ago - Ubi-Akatsirin - Direct link

Hey @ishaknasrii

We're dealing with a lot of backlog at the moment, this issue will have to be dealt with on our website as we can't do the necessary security verifications on public forums. One of my colleagues will get to your support case as soon as possible, sorry for the inconvenience!