[2022] appeal to technical support

Hey there @Bargl0g , my sincerest apologies for the delay in responding to your post. I've moved the thread to another forum now where I'll be able to help. I understand you've faced crashing issues since the last maintenance, and I'm sorry to hear about this.

I understand you've faced hanging for a couple of seconds before the game crashes. The vast majority of crashes can be resolved by following the steps in our troubleshooting guide. In particular from the guide, please make sure you are running the game with administrator rights, you've verified the game files, you've got your graphics drivers and Windows install fully updated, and you don't have any background programs which could interfere with the game. I'm confident those steps will solve your crashing issue.

If the issue persists, please let me know - I'll have some other ideas for us to try.

Please be advised that we offer support with fluent speakers of many different languages over on our support website, in case there might be another language you'd like to speak with us in You'll find the support website here, and the language picker is at the bottom-right of the page.