Original Post — Direct link
Hello, I am on the Australian South East Servers and I am having the recurring issue of long queues (15+ mins) and sometimes not even being matched whilst the Estimated Wait Time is 0:00.

This used to happen time to time on the tts but now is affecting ranked and unranked on the active server. It had started about 4pm (AEST), when I went back into a queue after a casual match.



Thank you mates.
over 4 years ago - Ubi-Raziel - Direct link
Originally Posted by big_ounce_40oz
Hello, I am on the Australian South East Servers and I am having the recurring issue of long queues (15+ mins) and sometimes not even being matched whilst the Estimated Wait Time is 0:00.

This used to happen time to time on the tts but now is affecting ranked and unranked on the active server. It had started about 4pm (AEST), when I went back into a queue after a casual match.



Thank you mates.
Hey! I'm sorry for getting back to you late, let's try to get this resolved.

As it has now been 2 weeks, can you let me know if things have improved?

You have a low latency to the server and I'm certain there will be enough players. Do you appear to be getting the correct download / upload speed from your internet provider?

We have a support article that may help improve connectivity here: https://support.ubi.com/en-GB/faqs/000023138/