Wanted to play some ranked in the new season after the update and I just can't. Played 2 games, had 2 freezes and 1 crash and were unable to rejoin the second match. The freezes always happened during the preparation/selection phase and the crash was absolutely random. Am I the only one here and what can I do to be able to play again? Never had this happen before.
Hello Mireavia, thank you for posting.
We are aware of this happening to player since the latest game update. Would you please try verifying your game files for me, this has shown to fix the game for most players who recently had the same issue.
In some cases, the error can be resolved by deleting the "cache" folder, please view this link on how to locate the folder -
https://support.ubisoft.com/en-gb/Article/000061966
Next please also verify your game files. Here are some instructions on how to do this -
https://support.ubi.com/en-gb/faqs/0...Game-In-Uplay/
Please let me know if you continue to experience crashes after verifying and how many files the verification was able to fix?