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My game crashed while in the last round of a ranked match and now i cant play ranked or unranked for 24hours is their a way to lift this sanction?
My game crashed while in the last round of a ranked match and now i cant play ranked or unranked for 24hours is their a way to lift this sanction?
Hi there @Alphaze! I'm sorry to hear that Siege crashed while you were playing and you incurred a sanction as a result. While it's not possible to reverse temporary sanctions, I would like to help you troubleshoot the problem and prevent the crash from occurring again. Please start with the following steps:
End non-essential background processes that are running via Task Manager (overlays, third-party software, etc) Unplug unnecessary peripherals (cameras, LEDs, VR equipment, additional monitors, etc) Verify game files The steps in this FAQ article to be safe
After those have all been completed successfully, if this crash happens again, please login to our website and open a new support case so that we can assist you further. To save time, please link to this thread in your case description and attach your MSInfo and DxDiag files for good measure. Once received, an agent will be able to review everything and then follow up with you directly. Thank you!