Original Post — Direct link

My account on ps4 got resetted idk why can someone help me pls

almost 2 years ago - Ubi-Mark. - Direct link

Hello @Napalmdodo,

Thanks for reaching out and I'm sorry to hear about your experience.

When you mentioned that your account was reset, can you please provide us with more details, so we can have a look? Do you mean that your loadout was reset, or is it something else, by any chance?

Many thanks and if you have any additional questions, please let us know.

almost 2 years ago - Ubi-Havoc - Direct link

Hi there @Napalmdodo @BailitheorClime very sorry to hear about progress and items being missing. I have shared your reports with our game teams to investigate further into why this content is missing for you both! I appreciate your patience in the meantime.

EDIT: As a headsup @BailitheorClime I have removed some of your duplicate threads. Please rest assured your issue has been reported up here on this thread.