Original Post — Direct link

The game does not start, the screen with zofia and ela appears and after that game simply disappears, it started afet the update.

over 1 year ago - Ubi-Milky - Direct link

Hello everyone, thanks for getting in touch with us about your game crashing in Siege as well as Anno.

Both games received updates in December, sometimes if a download/update was interrupted it can corrupt the game files meaning your games may not be launching or can crash.

I have a guide I would like you to run through to try and help resolve these crashes on PC - this guide covers permissions, hardware, software, drivers, and corrupted installation files, that could potentially cause this > https://www.ubisoft.com/en-gb/help/article/000061047

Should these steps not resolve this issue for you, please let us know as there may be a few other things we can advise, but please let us know where you purchased the game and what platform you play on, in case this differs from PC, as I will need to advise other troubleshooting.