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Hello everyone! I recently purchased Rainbow Six Siege on Uplay (the program.) When I entered all the payment details and confirmed the purchase, I then got an Error 404 message. Then I got an SMS from my bank saying that I made a purchase from UBISOFT. The problem is, I haven't received the game. I haven't even received an email with the order / confirmation number, but money has been charged. Will I get my money back? What should I do now?
Originally Posted by StarLight150I can see that we got back to you and have escalated your case to be seen to by the shop team, we will try to sort that out for you asap.
So any updates ? i had the same thing happening to me just about 15 min . was purshasing wild hunt
i did send the support a file ( 07917651 ) but from what i read i beleive i wont get anything back
these days everybody trying to scam us wtf
Originally Posted by Mr_ComputerDo you have the same issue? and have you created a ticket?
I think ubisoft is going through some real management issue or someone isn't just doing their job properly