Original Post — Direct link

I was in a ranked rainbow six siege game. It was the 6th round i believe and my game started to lag. I checked my internet because I thought that was the problem. It wasn’t, I was running 100 data. 100 mbs. I was running and my game started freezing. My game stopped entirely and it restarted my whole game. By the time I loaded back in the match ended and I got a 22 hour ban. It would be very helpful and appreciated if I wasn’t banned for this. thank you

over 1 year ago - Ubi-Chiral - Direct link

Hey @jasondemuth!

I know this is frustrating. Please note, Support is not able to lift or shorten temporary bans. Anytime you receive a temporary ban, you will be able to resume playing as normal once the ban expires. If you encounter any further disconnects, we would advise the following troubleshooting to try and prevent these from reoccurring.