[2022] Cant log in to R6FIX

Original Post — Direct link

Since R6Fix 2.0 was launched, I haven't been able to sign in at all. Every time it either goes into infinite loading or shows an "Internal Server Error" message. I've tried on multiple devices and browsers but haven't been able to get in at all. Tested on a friend's machine and it showed the same message, but they were able to log in to their account on my PC. Because of this, I believe it's an issue with my Ubi account but can't find what's causing it. undefined

Does anyone know of a fix? Contacted Ubi support but they weren't able to help and everyone I've seen that mentioned this never posts a follow-up.

over 1 year ago - Ubi-Mark. - Direct link

Hello @RedError404,

Thanks for reaching out and I'm sorry to hear that you are experiencing an issue with our website.

I just checked this for you and I didn't encounter this issue, as I was able to log in. Can you please perform all of the troubleshooting steps listed in this article? This will help you to eliminate any potential software conflicts.

Secondly, can you follow our connectivity guide in this article? This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

about 1 year ago - Ubi-Froggard - Direct link

Hey @GabsletobarLT

Have you tried going on a different device to get on instead?

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