Original Post — Direct link

For the last couple seasons every game that I joined had the same issue. The screen would randomly freeze and a bunch of messages like latency, stuttering would pop up. I know it has been happening for many people as I've seen a lot of posts on reddit about this issue. Is there any fix for this? Why hasn't ubisoft fixed this yet? This makes the game literally unplayable. Afaik ubisoft hasn't made any advances towards fixing this, not even publicly acknowledging this bug.
It's also worth noting that this is NOT my pc's fault as the game doesn't lag normally.

over 1 year ago - Ubi-Auron - Direct link

Hey @Kaenshii and thanks for reaching out to us about this!

I'm sorry to hear that you're experiencing those issues in your game. Since you mentioned that it only started to appear after one of the updates, do you remember which update was it and when it came out?

In the meantime, please also make sure to complete all the steps in our troubleshooting guide here - it will help us to eliminate most common causes for crashes and allow for further troubleshooting, thanks!






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