Original Post — Direct link

Re: [Abandon Sanction Appeal: Ranked/Unranked Disconnection](/topic/114570/abandon-sanction-appeal-ranked-unranked-disconnection)
Seeking assistance on lifting my 1 - Day Abandon Sanction. I play on xbox gamertag primallboy

I was playing ranked with my friends and the server crashed and I was loading back in but it said the server was closed. I was the only one in my team who got banned and I was wondering if I can get this lifted as I believe this wasn't my fault. Again my gamertag is primallboy

about 2 years ago - Ubi-TheBerry - Direct link

Hey there @primallboy_2003
Thanks for reaching out.

Sorry to hear you've received a sanction in this instance, however please be aware that Ubisoft Support are unable to lift any temporary bans.

These are issues by the system and we have no facilities available to remove or amend these.

If you find these disconnections are frequent, please let us know and we can look into this with you.

Apologies for any inconvenience caused.