Original Post — Direct link
Hi There,

When I playing with friend in game round 2 always freeze and make me disconnect. Some time the game show send report. Issue is first appear on Friday 14 May. And now issue is still. Can anyone guide me to resolve this.
over 3 years ago - Ubi-Viral - Direct link
Hey, Hutchil-19!

Sorry to hear that you are encountering this issue. Can we ask that you please try the steps from the link below:

https://www.ubisoft.com/en-gb/help/c...n-pc/000061047

If the issue continues please let us know.

Thank you.
over 3 years ago - Ubi-Viral - Direct link
Originally Posted by Hutchil-19
Thank for your support.

I follow your step completely.

- Run with administrator. [not resolve]

- Update video card drivers (NVDIA). [not resolve]

- Verify game files (Steam). [not resolve]

- Disable background applications. [resolve]
+Disable Game launcher epic and origin.
+Discord disable overlay notification.

- Update OS. [not resolve]

- Reinstall Ubisoft Connect. [not resolve]

- Reinstall supporting software.[not resolve]

- Reinstall game. [not resolve]

Thank you for getting back to us and sorry to hear that the issue is still happening after trying these steps.

So we can investigate further please provide us with your system specs:

GPU:
CPU:
RAM:
Windows Version: