Original Post — Direct link

We are in ranked and the game is stuck loading on the blue screen for about 30 minutes since we aren't leaving. Please fix if you leave you get a matchmaking ban.

about 1 year ago - Ubi-Boost - Direct link

@JohnLun3 Hello! I'm sorry to hear you're stuck in a blue screen while playing a Ranked match. To help us look into this, please let us know about the following info:

  • Which platform are you playing the game on?
  • Is this the first time this issue happened for you?
  • Does this happen as soon as you find a Ranked match?


As soon as we have this info, we'll be happy to take a look into this issue.

Thank you!