[2021] [Accessibility]Permanently Banned

Original Post — Direct link

Hey,

I haven't played a ton of Siege, I bought it a year or so ago. I haven't played it for several months and just downloaded it this morning. To my surprise I had the red banner Suspected Cheating - Perm Ban. Hopefully they can view my account and see the login was probably from some other country. I just enabled 2 step authentication and changed the password.

The Case I opened this morning says its Updated by Ubisoft and 'Waiting" there are 0 comments or requests from Ubisoft so I'm not sure what I am supposed to do next.

Case# 14292138

over 3 years ago - UbiKoality - Direct link

Hey there, tannerbro21. I'm sorry to hear about the permanent sanction that has been placed on your account. Thank you for setting up 2-factor authentication and taking the right measures to further secure your account! Moving forward, I just reviewed your case and can see that the team recently sent a verification email over to you. Please be sure to click the link inside that email whenever you have the chance! Our team will be able to continue working with you from there. Thank you for your continued patience and understanding in the meantime!

over 3 years ago - UbiKoality - Direct link

No problem! I'm glad to hear that everything is in motion now.

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