Original Post — Direct link
when i go on any of the playlists, it doesnt start matchmaking. ive tried troubleshooting and nothing helped. i want this fixed very soon as i had already bought the battle pass and was on track to completing it
about 4 years ago - Ubi-Karl - Direct link
Hey LockYy-,

Thank you for reaching out to us and I am sorry to hear about the issue you're having.

Would you be able to kindly clarify as to what happens when you attempt to start matchmaking? Does it automatically cancels the search or is it the case where it's searching for extended period of time? Also, could you clarify which server are you connected to and when did you notice this issue started happening?

Let us know and we will get back to you as soon as possible!
about 4 years ago - Ubi-Karl - Direct link
Hey guys,

Thank you for getting back to us there!

You've explained the issue very clearly and I now know exactly what you're referring to.

As it stands, I can confirm that this particular issue appears to be affecting PS4 players who do not have access to PS+ and it is currently under review by our game team.

We do apologise about the inconvenience this is causing and thank you for your patience in the meantime.

Should there be any updates, details will be posted here, in our official forums, therefore keep an eye!