Original Post — Direct link
I recently bought Rainbow Six Siege. I had something wrong with my computer so I factory reset it and then re-downloaded Ubisoft Connect, logged into my account I used before I reset my PC and I am now level 1 and I don't own rainbow even though I bought the deluxe around a week ago. I know my account shouldnt have been reset because my steam account was still normal and had all the games on it, I just dont dont have Rainbow as I purchased it on Ubisoft Connect. Anyone know what I should do?
almost 3 years ago - Ubi-Mercury - Direct link
Hi HHarem, sorry to hear about this issue you're experiencing with progress and missing copy of Rainbow 6 Siege. Please contact us by creating a support ticket, or reaching out to us on Facebook or Twitter so we can take a closer look into this issue you've encountered.