[2021] [Ubisoft Connect]My account has been entirely reset

Original Post — Direct link

I recently bought Rainbow Six Siege. I had something wrong with my computer so I factory reset it and then re-downloaded Ubisoft Connect, logged into my account I used before I reset my PC and I am now level 1 and I don't own rainbow even though I bought the deluxe around a week ago. I know my account shouldnt have been reset because my steam account was still normal and had all the games on it, I just dont dont have Rainbow as I purchased it on Ubisoft Connect. Anyone know what I should do?

over 3 years ago - Ubi-Mercury - Direct link

Hi HHarem, sorry to hear about this issue you're experiencing with progress and missing copy of Rainbow 6 Siege. Please contact us by creating a support ticket, or reaching out to us on Facebook or Twitter so we can take a closer look into this issue you've encountered.

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1 day ago - Ubi-WheelyDuck

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[2021] [Ubisoft Connect]My account has been entirely reset

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dear unisoft

Only ubisoft can do that

MOVED: hackers

MOVED: MENU LAG