[2020] [Issue Not Listed]Any idea when support will get back to me?

Hey xHugsx!

Thanks for reaching out and welcome to forums.

I've just had a look at your case and it looks like you're in for a treat, so when you get a chance, check your mailbox as I just sent you an update on it.

Apologies if this has been taking longer than anticipated, however we have been dealing with extremely high volume of contacts over the past few weeks so delays were likely.

No worries at all, anytime and Happy New Year to you too!